House Rules

INCLUSIONS: > Swimming pool and Jacuzzi > Buffet Breakfast *Rate Incl. Taxes & Fees Note: 1. Children Policy: Child age: 11 years and below Child charge: Child Policy(2) Children age 11 years below staying with parents on the same bed configuration are FREE of charge. Buffet Breakfast: A fee will be charge for each child accordingly. Children below 3 years old are free of charge. 2. Senior Citizen: Rates cannot be used in conjunction with the Senior Citizen discount. 3. Bringing of Foods & Drinks: Regardless of the room types, guest who brought such food & drink items from outside the hotel are subject for checking by our Security Officer at the Lobby Entrance. Food deliveries will be monitored by our basement guard. The guard will inform our Front Desk Officer as they will advise you and will request you to collect such deliveries personally. Kindly note that durian, marang fruits and other food with strong odors are strictly prohibited in the hotel. Any alcoholic drinks such as beers, liquors, wine are not allowed in the room. The hotel reserves the right to charge you for a corkage fee. 4. Car Parking: Due to limited number of parking slots that our hotel have we do not guaranteed nor reserve parking slot to our guest. We have a strict policy of "first come per serve basis" Please bear with us. Upon reading the policy, you agreed to enter the car park at your own risk. The hotel does not accept any responsibility for damages or loss to your property or property belonging to someone else. 5. Early Arrival and Late Departures: If your arrival is early in the day and you would like immediate access to your room, we recommend reserving for the prior night. Similarly, for late departures, reserving an additional night will guarantee access until you leave the hotel. Otherwise, if you arrive earlier and check-out later than the indicated standard check-in and check-out time an extra fee will be incurred. 6. Eviction of Guest: The Hotel reserves the right to refuse or send out guests / visitors as deemed necessary. 7. Parties & Photo/Video Shoot: The hotel does not accept and allow parties inside the room in consideration to other guest guests who wants to benefit from the preserved quietness & privacy across all guestrooms. Taking photos or videos at the hotel's public areas are not allowed unless agreed by the the hotel with a signed waiver, an additional fee will be applied. 8. Pet Policy: The hotel does not permit pets at any locations in the premises. Having an animal is considered a breach of your stay conditions and you will be asked to vacate the property. 9. Security deposit is refundable upon check-out. Facilities and Services: Banqueting/events services Billiard and dart room Barber shop Boutique JRS Courier Express Function rooms Fitness room Electronic Door Lock System Local / NDD / IDD Telephone Free WiFi Automated wake-up call Coffee / Tea Making Facilities Daily Local Newspaper Airport Transfer (with corresponding charges)